Website Terms & Conditions

Introduction

Welcome to the website of Jess Lanci Journeys Pty Ltd (ABN 51 687 817 278) (“we”, “our”, “us”).

These Website Terms & Conditions (“Terms”) govern your access to and use of www.jesslanci.com (“Website”), including any content, resources, memberships, digital products and Services made available through the Website.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree to these Terms, you should discontinue use of the Website.

Where you purchase coaching, memberships or other Services from us, your purchase may also be governed by additional agreements, including our Coaching Services Agreement, Refund & Cancellation Policy and Privacy Policy. In the event of any inconsistency, the signed Coaching Services Agreement will prevail to the extent of that inconsistency.

01

Definitions

For the purposes of these Terms:

02

Eligibility

By using this Website you confirm that you are at least 18 years of age and have the legal capacity to enter into binding agreements.

Our Services are intended for adults aged 18 years and over.

03

Acceptable Use

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with the operation of the Website.

You must not:

• use the Website for any unlawful purpose;
• attempt to gain unauthorised access to our systems;
• upload malicious software or harmful code;
• interfere with the security or functionality of the Website;
• impersonate another person;
• post abusive, defamatory, discriminatory, offensive or misleading content; or
• use the Website in any manner that could damage our reputation or business.

We reserve the right to suspend or terminate access where we reasonably believe these Terms have been breached.

04

User Accounts

Some areas of the Website require you to create an account.

You are responsible for maintaining the confidentiality of your login details and for all activities conducted using your account.

You agree to notify us promptly if you become aware of any unauthorised use of your account.

We may suspend or terminate accounts where we reasonably believe there has been unauthorised use, misuse or a breach of these Terms.

05

Purchases

Purchases made through our Website are processed using trusted third-party providers, including Systeme.io, Stripe and PayPal.

By purchasing our Services, you agree to provide accurate and complete information.

Purchases may also be subject to:

• our Coaching Services Agreement;
• our Refund & Cancellation Policy; and
• our Privacy Policy.

Those documents form part of your overall relationship with us where applicable.

06

Memberships and Community

Where you receive access to a membership, course or Community, you agree to participate respectfully and professionally.

You must not:

• harass, intimidate or abuse other members;
• post unlawful, offensive or discriminatory material;
• spam or promote unrelated businesses;
• share another person’s confidential information without permission;
• interfere with the learning experience of others.

We reserve the right to remove content or suspend Community access where behaviour is inconsistent with these standards.

07

Single-User Licence

When you purchase access to our memberships, courses or digital resources, you receive a personal, non-exclusive, non-transferable and revocable licence to use the Content for your own individual educational purposes.

Unless required by law or expressly authorised in writing, you must not:

• share your login credentials;
• allow another person to access your account;
• reproduce or distribute our Content;
• upload our materials to another platform;
• sell, licence or commercially exploit our Content;
• modify or create derivative works from our Content.

Each membership or course licence is issued to one individual only.

08

Intellectual Property

All Content available through the Website and our Services remains the intellectual property of Jess Lanci Journeys Pty Ltd or its licensors.

This includes, without limitation:

• the Harmony framework and associated methodologies;
• coaching frameworks and educational models;
• workbooks, templates and worksheets;
• videos and audio recordings;
• digital downloads;
• graphics, branding and logos;
• written content and website copy; and
• any other original materials created by us.

Nothing in these Terms transfers ownership of our intellectual property to you.

Except as expressly permitted by law, you may not reproduce, copy, publish, distribute, adapt or commercially exploit any Content without our prior written consent.

09

Testimonials and User Content

If you voluntarily provide a testimonial, review or feedback, you retain ownership of your original content.

By submitting a testimonial or review, you grant us permission to use it for promotional or marketing purposes, provided we have your consent where required by law.

We may edit testimonials for clarity or length without changing their overall meaning.

10

Third-Party Platforms and Links

Our Website may include links to third-party websites or use third-party platforms including Systeme.io, Stripe, PayPal, Calendly and Zoom.

These platforms operate independently from us and are governed by their own terms and privacy policies.

We are not responsible for the content, security or practices of third-party websites or services.

11

Educational Purpose

Our Website and Services are provided for educational and informational purposes only.

Nothing on this Website constitutes legal, financial, taxation, medical, psychological or therapeutic advice.

You remain responsible for your own decisions, actions and outcomes.

Where appropriate, you should seek independent professional advice relevant to your personal circumstances.

12

Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law or any other applicable legislation.

Where permitted by law, our liability is limited to the maximum extent permitted.

13

Limitation of Liability

To the fullest extent permitted by law, Jess Lanci Journeys Pty Ltd is not liable for any indirect, incidental, consequential or special loss or damage arising from your use of the Website or reliance on its Content.

We make reasonable efforts to ensure the Website is accurate and available; however, we do not guarantee uninterrupted access or that the Website will always be free from errors or technical issues.

14

Indemnity

You agree to indemnify and hold harmless Jess Lanci Journeys Pty Ltd, its directors, employees and contractors from any claims, liabilities, damages, losses or expenses arising from your breach of these Terms or your unlawful use of the Website.

15

Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

16

Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, technology or legal obligations.

The latest version will always be published on our Website with the updated revision date.

Your continued use of the Website following any changes constitutes acceptance of the revised Terms.

17

Governing Law

These Terms are governed by the laws of the State of Victoria, Australia.

You agree to submit to the non-exclusive jurisdiction of the courts of Victoria in relation to any dispute arising from these Terms or your use of the Website.

18

Contact Us

If you have any questions regarding these Website Terms & Conditions, please contact: